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(***Accidentally posted this in XP forum originally, so apologies if it's moved and doubled accordingly***) Hello, have had some luck with these forums before so thought I'd appeal your collective expertise once more. Was working last night on a dell laptop I have through work, and got one of those pretend 'you've been infected messages, click here to run a scan' while online. Immediately clicked it closed, but it simply started back up in the tray. Tried to shut it down via 'task list', but the virus wouldn't allow me to open it.
So.did a hard shut down in hopes of preventing any major catastrophes. No such luck. When I try to restart it, I get a message stating 'error loading operating system'! Tried restarting again and getting it into safe mode, but no such luck with that. Then ran the Dell diagnostics tool through F12 and after a bunch of tests all seeming to pass, I get a message stating 'No Diagnostic Utility Partition Found. To run diagnostics insert your Dell 'Drivers and Utilities' CD and select OK to boot off the CD.'
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However, I don't have any such disc, and will take a week or two at least to get one from the I.T. So.then loaded the Ubuntu disc that I previously had luck with in hopes of rescueing my un-backed up data. Ubuntu loads fine, but then it doesn't read my drive (shows only 'filesystem' when I go to places, compter) so I can't rescue anything.
Have a bad feeling that everything is gone. Even so if possible I'd like to get the thing back up and running if someone cares to hold my hand through it. Any and all help is apprectiated. Thanks for reading. OK this file is big Print these instruction out so that you know what you are doing Two programs to download First this will allow you to burn OTLPE ISO to a cd and make it bootable.
Just install the program, from there on in it is fairly automatic. Second • Download and burn to a CD using ISO Burner. NOTE: This file is 292Mb in size so it may take some time to download. • When downloaded double click and this will then open ISOBurner to burn the file to CD • Reboot your system using the boot CD you just created. Note: If you do not know how to set your computer to boot from CD follow the steps • Your system should now display a REATOGO-X-PE desktop. • Double-click on the OTLPE icon.
• Ensure the box ' Automatically Load All Remaining Users' is checked and press OK • OTL should now start. • Press Run Scan to start the scan.
• When finished, the file will be saved in drive C: OTL.txt • Copy this file to your USB drive if you do not have internet connection on this system • Please post the contents of the OTL.txt file in your reply. Its quite possible OTLPE will not detect your Operating System.
If so no panic, just let me know. Appreciate the help. I should have updated this last night.
Did some poking around when it looked like no one was going to respond, and stumbled accross suggestions to use 'fixmbr'. Found a my copy of xp home and ran that, and then had to run 'fixboot' as well when that did not work. Recognized the operating system, and got it into safe mode at which point I ran full scans using malwarebytes, Spybot, Adaware, and Super AntiSpyware. Programs cleaned up a bunch of stuff, but when I took it out of safe mode, the little bugger was there again. Something called 'Antivirus Suite'. Yanked the plug on it as fast as I could, and this time before it disabled the loading of the operating system. Again put it in safe mode and ran a full scan with AVG which found some MORE goodies.
And for good measure, ran all the above scans which seemed to give it a clean bill of health. Put it back in regular mode this morning, and so far so good. HOWEVER, I can no longer get online which seems to be when it gets triggered. My wireless connection says I have an excellent connection, but can't get online even after repairing the connection. What's the chances it did something squirrely to my internet capabilities?
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